Sitecore OrderCloud vs Sitecore Experience Commerce

author-icon-1 Keyur Garala

category-icon Sitecore Advantage

It is a question asked by many regarding the difference between Sitecore OrderCloud and Sitecore Experience Commerce. Sitecore already had Sitecore Experience Commerce and recently it has acquired OrderCloud which was formerly known as Four51.

Let us take a look at both Sitecore OrderCloud and Sitecore Experience Commerce one by one.

What is Sitecore OrderCloud?

OrderCloud was created in order to solve complex business problems specifically for B2X marketplace businesses. It is an API-based, headless CMS platform that allows you create eCommerce platforms with ease and speed. Sitecore OrderCloud is a next-gen platform which is completely based on MACH architecture. MACH Architecture allows individual functions to separately and independently be developed and deployed.

The cloud-native nature of Sitecore OrderCloud allows you to easily and seamlessly integrate with other systems, allows scalability, and gives you freedom to connect with other services such as mobile applications, social media, etc. It is built to scale when more than 6 million products are onboarded on the eCommerce platform.

The strength is unbelievable as OrderCloud was built just for large organizations who want digital transformation for their retail, eCommerce business. You can extend your business to any and every touchpoint through Sitecore OrderCloud.

Some of the major features of Sitecore OrderCloud:

Order Management, Product Management, Vendor Management – You can onboard, manage and regulate multiple order processes and customer buying journeys, administrate vendor onboarding and their functions, as well as product management for your eCommerce business. This feature also includes eCommerce catalog management.

World-class Security – When dealing with an eCommerce business, you deal with a lot of sensitive and confidential information. Product information, vendor details, customer buying patterns, customer data and order data. This leads to privacy and security concerns. These concerns are addressed by Sitecore OrderCloud as it is compliant with all rules and regulations required by law for ensuring data security and safety.

Cloud-native Infrastructure – Sitecore OrderCloud is cloud-native in nature which makes it easier for the developers to build a platform without worrying about external factors causing hindrance towards the development process. Everything is implemented online, the entire development, deployment and the management. This makes it safer as well as convenient.

Time and Cost Saving – Every business wants to save money and time. Even when in the business of profit, it is better to always come up with solutions that save time and cost. Sitecore OrderCloud allows you to reduce the cost of ownership and make your development process quicker. Let us just say, using Sitecore OrderCloud, you can develop an eCommerce portal within 1 month.

Headless Integrations – Due to its headless integrations, OrderCloud makes your platform flexible as well as future-proof. It’s micro-services-based MACH architecture makes your platform functionalities such as front-end and back-end independent. This means if there are upgrades or changes required and you want to modify the platform, you can do that without disturbing the other. This also reduces the down-time during errors.

Sitecore OrderCloud is an emerging eCommerce platform with headless integrations that allows you freedom to completely customize your platform and add your own unique features to it for delivering an exceptional experience to your customers.

What is Sitecore Experience Commerce?

Sitecore Experience Commerce was introduced as back as 2014 and it was formerly known as before Sitecore acquired it. It has had several upgrades, iterations and changes since it was introduced on the market. Each time it has come up with increased capabilities, better performance, and even a newly built framework with the Version 9 release. Today, the latest version of Sitecore Experiene Commerce is 10.1.

The latest version offers a variety of benefits including data archiving options and optimization of the commerce redis cache. This framework is specific to the B2C market.

Connect with us for Sitecore OrderCloud and Sitecore Experience Commerce.

Some of the major features of Sitecore Experience Commerce:

Inventory and Catalog Management – Through Sitecore XC, you can easily manage inventory and catalogs for your business. Not only can you create, modify and manage, but this can also be integrated with Microsoft Azure for offline business integration.

Flexibility – One more major advantage is that Sitecore Experience Commerce (XC) offers flexibility. It can even form a very powerful Digital Experience Platform by merging it with Sitecore XP Solution. There are also many configurations available for Salesforce Marketing Cloud, ERPs, etc.

Promotion Modules – Sitecore XC allows businesses to process real-time offers and promotions and push them to the customers, for example free shipping, promo codes, discounts, etc. For marketing and promotions, even automation can be enabled through this.

Order and Customer Management - There are tools and modules available for securing data, managing customer orders and using the data to successfully run the recommendation engine. In just one place, one platform, you can control, operate and manage your customers' orders including past, present and even future orders that will come in. Through Sitecore Experience Commerce, you can get a complete customer view and also do analysis of the same.

OrderCloud does have more features and benefits comparatively and also does have a few features similar to that of Sitecore Experience Commerce such as micro-services architecture.

But one of the major differences that we noticed is that OrderCloud has an API-based framework which makes service integrations very easy. It allows parallel development of both front-end and back-end side by side. Having a headless approach creates an easier way for you to develop solutions.

Sitecore OrderCloud focuses more towards building a dynamic eCommerce platform and Sitecore Experience Commerce focuses more towards creating an extraordinary digital experience for your customers.

Both Sitecore OrderCloud and Sitecore Experience Commerce are great Sitecore solutions provided by sitecore development companies. Both of them have features and capabilities that are beneficial and empower your B2X business by delivering enhanced customer experience.

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