One of the largest business group in India is focused to capitalize on the emerging opportunities in the Indian power generation and distribution sector. The company has been established to carry on the business of generation, accumulation, distribution and supply of power and to generally deal in electricity. They want to implement digital experience platform to enhance overall digital experience journey of all the stakeholders. They are aiming towards providing the best uniform digital experience platform across all the departments.
Their first attempt towards this direction lead them to a reputed implementation partner which has strong Sitecore experience. Their first implementation partner has already spent time in understanding and starting the project but due to some reasons s they couldn’t execute as per their plans.
Their partner company has started finding Sitecore implementation service provider. They addressed all these execution issues and challenges to Addact and that point we joined hands with them to provide them Sitecore implementation services.
The Client is already having their own IT department and people with tech-savvy mindset, they were already using enterprise CMS systems developed using Java, so they know what they exactly want by implementing Sitecore as a digital experience platform for their multiple stakeholders.
The client was running on a very tight deadline since a substantial amount of time had already been spent in the project. This situation posed some really big challenges such as:
We came to know that this was the largest implementation of Sitecore by such a big corporate. We took the challenge and we knew that with our expertise we can overcome all the hurdles whether it is from technical front or managerial front.
After complete all the legal formalities regarding project, the team at Addact conducted an detailed communication with partner company about execution plan and timeline. We did complete study of what client needs keeping all the challenges in mind. We prepared complete implementation plan with details which comprised of robust features and some industry specific out-of-the-box solutions. We proposed the following technology stack and modules that covered all the business needs and had the potential to offer the best digital experience to the client’s target audience.
As far as support is concern – there are major activities we have been performing
To make sure that the client had a hassle free experience post implementation stage, we prepared and shared all the necessary tutorials for reference and training purpose which was again followed by multiple Sitecore Certified Technical training sessions as and when the client requested. We continued to offer our constant technical support through Emails and over the phone to troubleshoot any problem even after implementation is executed.
Since the Client is major business house – the project is very important and has lot of eyes at corporate standpoint. While interacting with the client we realize importance of our work and how our efforts has added values to their business.
Industry: Automobile
Location: Singapore
CMS Application Supported: Sitecore Experience Manager -System implementation for an enhanced digital experience experience
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