Who is a Sitecore CMS Consultant? What are their job duties?

Sitecore CMS has emerged as one of the leading CMSs globally when it comes to digital experience platforms. The CMS helps businesses build, manage, and optimize digital experiences and implement and utilize the CMS effectively.

Many organizations rely on the expertise of Sitecore CMS Consultants to leverage the full potential of Sitecore CMS. In this blog, we will explore who a Sitecore CMS Consultant is and what responsibilities they have.

Who is a Sitecore CMS Consultant?

A Sitecore CMS consultant aka a Sitecore consultant is a skilled professional who specializes in Sitecore CMS and provides services related to all Sitecore products. They assist the organizations who are using or plan to use Sitecore CMS for their business.

Usually, Sitecore consultants are hired by digital agencies, web development firms, or directly by organizations for ensuring a successful Sitecore implementation.

What are the key job duties of a Sitecore Consultant?

Here are the key job duties of a Sitecore Consultant:

1. Sitecore CMS Implementation
2. CMS Customization
3. Developing Content Management Strategies
4. Training and Support
5. Following Sitecore Best Practices
6. Planning and Executing Upgrades
7. Troubleshooting and Issue Resolution
8. Efficient Collaboration

Let us understand them in detail!

1. Sitecore CMS Implementation

One of the primary responsibilities of a certified Sitecore consultant is to oversee the complete implementation of Sitecore CMS. This includes understanding the requirements of the clients thoroughly, designing the information architecture, setting up the content templates, building workflows, and configuring the necessary components to make sure the functioning of the CMS is smooth and seamless.

2. CMS Customization

Sitecore CMS consultants are also responsible for customizing and extending the functionality of Sitecore CMS. They develop custom modules, pipelines and components using the APIs and dot net frameworks of Sitecore as well as other web technologies.

3. Developing Content Management Strategies

Sitecore consultants work closely with the clients to develop content management strategies aligning with the business goals. This includes defining the content creation workflows, the processes of publishing, approval mechanisms and ensuring efficient governance.

4. Training and Support

Sitecore consultants also provide training, KT sessions and support to the administrators, content editors, etc., to ensure that they are using the CMS correctly and efficiently. This also includes creating documentation and providing ongoing support for resolving any functional issues or challenges.

5. Following Sitecore Best Practices

The consultants are responsible for following the best practices when it comes to Sitecore development. They adhere to the architecture guidelines, performance optimization techniques and abide by the instructions.

Sitecore consultants also ensure that coding standards and security standards are complied with as this is of extreme importance for any business.

6. Planning and Executing Upgrades

When it comes to planning and upgrading the Sitecore CMS, the certified Sitecore consultants are your best bet. They are experts at it with their years of experience. They are involved from start to finish in planning, strategizing, recommending the best version suited to your business as well as the upgradation process.

Their work in this also includes migrating the content from the legacy systems to the Sitecore CMS, ensuring a smooth transition and making sure that there is less to zero downtime.

7. Troubleshooting and Issue Resolution

Any and every business faces issues and challenges when it comes to technology. Sitecore consultants are skilled at troubleshooting, diagnosing, and resolving technical challenges quickly. They work closely with the clients to identify issues regarding performance and security of functionality that may arise during the operations.

8. Efficient Collaboration

Sitecore consultants are good at collaborating with cross-functional teams, including designers, developers, marketers, and even stakeholders. They ensure smooth communication throughout the implementation process.

What are the benefits of hiring a certified Sitecore consultant?

When you hire certified Sitecore consultants for your business, you can leverage several benefits for implementing, optimizing, and managing your Sitecore CMS implementation. Some of the major perks or benefits are:

1. You get their expertise and knowledge as they have undergone formal training and passed certification exams to possess in-depth knowledge of Sitecore.
2. They are well-versed in Sitecore’s architecture, APIs, and customization options to be able to provide guidance and recommendations.
3. Sitecore consultants are committed to maintaining a high level of professionalism and follow the methodologies and practices as suggested by Sitecore.
4. They are experienced at working with different industries and understand the unique requirements that each of the clients possess.
5. They also have the skills to develop custom components, modules, pipelines, and other functionalities by utilizing Sitecore APIs.
6. They can tailor-make the solution to fit with the unique requirements of any organization for achieving their specific goals.
7. Sitecore CMS consultants also provide comprehensive training and support to the organizations and their team to ensure that they become proficient in using Sitecore CMS.
8. Sitecore consultants come with their access to the Sitecore community which provides you with resources, guidance and support on everything related to Sitecore.

Conclusion

Overall, when you hire a Sitecore CMS consultant, they bring a lot to the table including their unique abilities and expertise along with their years of relevant experience to streamline and fast-forward your CMS implementation process.

They come with such a range of benefits for your organization that hiring a Sitecore consultant is a wise choice of investment for your team. If you are looking to implement Sitecore CMS, getting a certified consultant is absolutely recommended.

Jayes Kapadi- CEO of ADDACT

CEO

Jayes is the Co-founder and CEO of Addact, a Sitecore-focused service provider company. With over ten years of hands-on experience in Sitecore, he leads a team of Sitecore MVPs and Certified Developers dedicated to crafting end-to-end Sitecore implementations, integrations, and upgrades. Under his leadership, Addact has become a trusted partner for businesses seeking personalized, automated, and scalable Sitecore websites. The company also offers 24/7 technical support, helping clients maximize the value of their Sitecore investments. You can reach Jayes at jayesh@addact.net to discuss how Addact can support your Sitecore needs.