How Umbraco Empowers Councils with a Flexible and Secure DXP

This digital-first era requires, local councils and government bodies need more than just a website—guess what they required? They require a powerful, secure, and flexible Digital Experience Platform (DXP) to deliver seamless services to citizens. Enter Umbraco—the friendly CMS—and its cloud-based counterpart, Umbraco Cloud.

But what makes Umbraco the perfect choice for councils aiming to transform their digital presence? Let’s break it down this in the following sections.

Open-Source Flexibility with Enterprise Reliability

Umbraco offers the best of both worlds. It’s open-source, which means councils can avoid hefty licensing fees and customize the platform to their unique needs. At the same time, Umbraco provides enterprise-grade performance, security, and support options—essential for public sector organisations that handle sensitive data.

Whether you need to publish community news, manage events, or handle digital forms, Umbraco adapts effortlessly.

User-Friendly Interface for Content Editors

Councils often rely on multiple departments to manage content. Umbraco’s intuitive editor-friendly back office makes it easy for non-technical users to update pages, publish documents, and maintain accessibility standards. From “libraries and waste collection to council meetings and emergency updates,” content teams can stay productive without needing constant IT support.

Built-in Support for Accessibility and Compliance

Meeting accessibility standards such as WCAG 2.1 isn’t optional for councils—it’s a legal obligation. Umbraco makes it easier to build accessible websites from the ground up, supporting semantic HTML, alt tags, and ARIA attributes. It also supports GDPR compliance with built-in privacy tools.

This ensures councils can deliver digital services that are inclusive and legally compliant.

Cloud-Native Scalability with Umbraco Cloud

Umbraco Cloud takes things to the next level. Hosted on Microsoft Azure, Umbraco Cloud offers automated deployments, easy staging environments, and seamless upgrades—perfect for councils that want to reduce IT overhead and focus on services instead of infrastructure. Let’s know more about the key benefits for cloud councils below.

Key Cloud Benefits For Councils:

• Automatic updates and patching.
• Smooth development-to-production workflows.
• Enhanced disaster recovery and uptime.
• Easy collaboration for distributed teams.

Secure and Reliable for Public Sector Standards

Security is a top concern for any public-facing digital platform. Umbraco follows strict security protocols, and Umbraco Cloud benefits from the robust infrastructure of Azure, including ISO/IEC 27001 compliance.

From SSL support to data encryption and access controls, councils can trust Umbraco to safeguard citizen data and system integrity.

Multisite Management for Councils with Complex Needs

Many councils manage more than one site—whether it’s a main portal, a tourism site, or an intranet. Umbraco makes multisite management easy. You can run multiple websites under one Umbraco instance, sharing templates, components, and integrations.

This centralised approach reduces costs, improves consistency, and simplifies governance.

Ecosystem and Integrations

Umbraco integrates seamlessly with CRMs, booking systems, payment gateways, and third-party APIs, allowing councils to build a full-fledged digital service hub. Whether integrating with Microsoft Dynamics, Active Directory, or custom legacy systems, Umbraco provides the flexibility to connect all the dots.

Community and Professional Support

Umbraco boasts an active developer and service community and a network of certified partners including (Silver, Gold, & Platinum). Councils can choose to work with Umbraco experts who understand government needs or lean on the extensive documentation and open-source contributions for in-house teams.

Plus, Umbraco HQ offers dedicated support and service plans for mission-critical setups.

For councils striving to create user-friendly, accessible, and secure digital experiences for citizens, Umbraco and Umbraco Cloud deliver a future-ready solution for the users. From content flexibility to cloud scalability and enterprise-grade security, Umbraco ticks all the boxes for modern public sector needs.

Looking for Partner for Umbraco Development Services?

If your council is planning a digital transformation or looking to upgrade your CMS, Umbraco is more than a platform—it’s a partner in public service excellence. We have a team of Umbraco experts that can cater you end to end Umbraco services from development to migration. So, if you are looking for an expert support for your any Umbraco services, connect now.

Maulik Dudharejia - Co-Founder & CMO - ADDACT

Sitecore MVP 3X || Digital Transformation Strategist || Marketer

Maulik Dudharejia is a visionary author, co-founder, Chief Marketing Officer, and a digital transformation expert with over 12+ years' of experience. He leverages industry certifications to translate complex tech concepts into engaging writing. His areas of expertise include Sitecore, IoT, and IT Service Management. Maulik offers valuable insights and strategies to help readers navigate the evolving tech landscape.